Refund Policy
A legal disclaimer
Refund Policy
Effective Date: June 15, 2025
Thank you for shopping with Mia Mirk!.
We strive to ensure our customers are completely satisfied with their purchases. Please review our refund policy below:
1. Satisfaction Guarantee
If you are not satisfied with your purchase, you may request a full refund within the first 15 days from the date of delivery. To be eligible for a refund, please adhere to the following guidelines:
- The item must be returned to us in its original packaging and unused condition.
- You must initiate the return process within 15 days of receiving the product.
2. Return Process
To initiate a return, please follow these steps:
1. Contact our customer service team at Info@MiaMirk.com to let us know you wish to return your product. Please provide your order number and reason for the return.
2. Once your return request is approved, we will provide you with instructions on how to proceed with the return.
3. Ship the product back to us using a traceable shipping method. Please ensure that the package is securely sealed.
3. Non-Refundable Circumstances
Please note that refunds will not be issued in the following cases:
- If the issue is not related to a defect or fault of the product and arises from personal preference or reaction.
- If the item is returned after the 15-day period.
- If the product has been opened, used, or damaged.
4. Refund Processing
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days. The refund will be credited back to the original method of payment used for the purchase.
5. Changes to This Policy
We may update our refund policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review our policy periodically.
6. Contact Us
For any questions regarding our refund policy, please contact us at:
Info@MiaMirk.com.