Frequently Asked Questions (FAQ)

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1. What are natural organic products?

Natural organic products are made from ingredients that are grown without the use of synthetic pesticides, fertilizers, or genetically modified organisms (GMOs). We carefully select high-quality, sustainably sourced ingredients that nourish and benefit the skin.

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2. Are your face and body creams suitable for all skin types?

Yes! Our natural organic creams are formulated to be gentle and suitable for various skin types, including sensitive, oily, dry, and combination skin. However, we recommend checking the ingredient list for any known allergens before use.

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3. Do you test your products on animals?

No, we are proud to be a cruelty-free brand. We do not conduct any animal testing.

 

4. How can I determine if your products are safe for my skin?

To ensure the safety of our products, we recommend conducting a patch test before full application. Apply a small amount of the cream to a discreet area of your skin and monitor for any adverse reactions over 24 hours.

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5. Do your products contain any synthetic fragrances or preservatives?

No, we do not use synthetic fragrances, parabens, or harmful preservatives in our formulations. Our products are scented with natural essential oils and contain natural preservatives to ensure their integrity.

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6. How should I store the creams?

To maintain the quality of our natural organic creams, store them in a cool, dry place away from direct sunlight. Always ensure that the lid is tightly closed to prevent contamination. Lotions will  be thicker if placed in the fridge.

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7. What is your return policy?

If you are not satisfied with your purchase, you may request a full refund within the first 15 days from the date of delivery. The item must be returned in its original packaging and unused condition. For more details, please refer to our [Refund Policy].

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8. How do I make a purchase on your website?

Simply browse our selection of natural organic face and body creams, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order securely.

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9. Do you ship internationally?

Yes, we offer international shipping! During the checkout process, you can select your country to see if we deliver to your location and what shipping options are available.

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10. How can I contact customer support?

If you have any questions or need assistance, you can contact our customer support team at Info@MiaMirk.com or at 604-725-2385. We're here to help!